Emergency Response: Suspected Ransomware or Encrypted Files
Immediate containment, forensic isolation, and clean backup restoration when files are encrypted or locked.
- 15-Min Remote Triage
- Anchorage, Mat-Su & Statewide
- Security-First Architecture
Rapid Triage & Containment
If workstations display a ransom note or shared server folders suddenly have strange file extensions, every minute counts. Kismet AK provides rapid containment, network isolation, and clean recovery.
Common Warning Signs
- Shared network files renamed with unknown extensions and cannot be opened
- Text or HTML ransom notes appearing on desktops or shared folders
- Antivirus software mysteriously disabled or administrative accounts locked out
- Sudden spike in outbound network traffic or disk activity on the file server
Long-Term Prevention
- Implementing 3-2-1 backups with immutable (object-locked) cloud storage that even an admin cannot delete
- Enforcing MFA on 100% of email and VPN logins and eliminating exposed Remote Desktop (RDP) ports
- Running managed 24/7 Endpoint Detection & Response (EDR) instead of basic signature antivirus
Immediate Recovery Steps
- 01
Disconnect network cables & Wi-Fi immediately
Isolate infected machines from the LAN — do NOT power off servers if forensic memory state is needed, but sever network links
- 02
Lock cloud & VPN credentials
Disable active Entra ID / Active Directory sessions and VPN tunnels to stop lateral movement
- 03
Protect backup vaults
Verify your offsite cloud and NAS immutable snapshots are air-gapped from the compromised network
- 04
Eradicate & rebuild clean
Deploy EDR across all endpoints, wipe compromised hosts, and restore data from verified clean snapshots
No Lock-InNeed urgent tech support or security advice?
Do not wait. Reach out now, and an Alaska-based IT consultant will contact you to contain and resolve the issue.
On-site in Anchorage, Wasilla, Palmer & Eagle River • Remote & fly-in support statewide
Estimate Monthly IT Cost
Compare Managed IT, Co-Managed IT, and HIPAA/CMMC compliance vs. in-house staff.
Switching IT Providers?
Locked out of admin credentials or tired of slow tickets? See our 14-day takeover playbook.
Outage or Security Incident?
Immediate Alaska remote & on-site triage for ISP cuts, hacked M365, or server failures.