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Alaska IT Service

Co-Managed IT for Alaska Teams

Have an internal IT manager or tech-savvy operations coordinator who is stretched too thin? Our Co-Managed IT service gives your internal staff enterprise monitoring tools, tier-3 network/security escalation, and reliable coverage when they take time off.

At a Glance — Quick Summary

Co-Managed IT for Alaska Teams by Kismet AK provides Alaska small businesses and organizations with backup engineering, enterprise rmm/edr tooling, and vacation coverage for businesses with an internal it person. Available as a standalone consulting engagement or inside a flat-rate monthly support plan across Anchorage, Wasilla, Palmer, Eagle River, Fairbanks, Juneau, the Kenai Peninsula, and statewide.

What's included

  • Shared access to our RMM monitoring, patch automation, and ticketing platform
  • Tier-2/Tier-3 escalation for complex firewall, server, and Microsoft 365 projects
  • Full helpdesk backup during internal IT staff vacations, sick leave, or turnover
  • Co-authored system documentation, network diagrams, and security audits
  • Flexible monthly retainer without replacing your trusted in-house staff

Common problems we solve

  • Single point of failure when your lone in-house IT person is on vacation or leaves
  • Internal IT buried in daily password resets with no time for strategic projects
  • High cost of licensing enterprise EDR, backup, and RMM tools for a single company
  • Compliance audits (CMMC, HIPAA, Cyber Insurance) requiring independent verification

Field Craftsmanship & Hardware

UniFi Hardware & Alaska Installer Close-Ups

Clean cable management, Fluke-certified terminations, and enterprise hardware engineered for Alaska facilities.

Live Network Topology & Endpoint Health Monitoring

Hands-On Rack Engineering & Cable Management

Standardized Commercial Gateway, Switch & UPS Stack

Co-Managed IT for Alaska Teams FAQs

Need help with your business technology?

Start with a simple consultation. Tell us what's not working, what you're trying to improve, and where your systems need support.